Your employer or supervisor provides your main on‑job support by:
They’re a key part of your learning journey.
Your Training Advisor is with you throughout your entire programme. During visits, they:
The Industry Mentor Programme provides extra support from experienced technicians who can:
This programme complements—not replaces—your on‑job training.
Kaiwhakamanawa mentors provide:
Available in Auckland and Bay of Plenty, the Pasifika Mentoring programme provides cultural and learning support specific to Pasifika learners, delivered by an external provider.
As part of joining your MITO programme, you will have completed two online assessments—one for literacy and one for numeracy. These help us understand where you’re confident and where you may benefit from extra support during your training.
Even if you didn’t need or want help at the start, it’s never too late to ask for support. Many learners reach out partway through their programme when:
If at any point you feel you’d benefit from extra help, MITO can arrange one‑on‑one support through Literacy Aotearoa tutors. They specialise in workplace literacy and numeracy and can help with:
Your Training Advisor can talk through your options, or you can request support directly at any time—no judgement, no barriers.
If you don’t have a suitable internet‑enabled device for eLearning or uploading assessments, MITO can provide a loan device to support your training.
MITO’s Industry Training Integrity and Quality Framework outlines the regulations that apply to your training—including enrolment, assessment, complaints, and graduation.
If you have any questions, you can email info@mito.org.nz.
