Help us make sure every experience you have with MITO – Te Pūkenga is as good as it can be.

Maybe you’d like to give us a compliment about a great experience you’ve had, make a complaint, or have some feedback about something else. Our complaints policy outlines how we will take care of your complaint feedback.

Download our complaints policy PDF - 152 KB

Whatever the reason, we’d like to hear from you. Please email us at