Vehicle Grooming
National Certificate in Vehicle Grooming
| level of qualification: | 2 |
| credit total: | 53 |
Purpose and content of the National Certificate
Purpose:
This certificate is designed as the national qualification for people working in the vehicle grooming sector of the motor industry. This qualification recognises the knowledge and skills required to carry out all tasks required in vehicle grooming from booking in work, giving advice to customers on vehicle care requirements, detailing and grooming interior and exterior of vehicles, looking after the stock and plant, to selling service and vehicle care products.
Content:
Compulsory unit standards
Self-management
| 12349 | Demonstrate time management |
Automotive Administration
| 249 | Carry out automotive industry personal workplace requirements |
| 386 | Determine stock levels of automotive products |
| 392 | Maintain automotive stock and plant security |
| 398 | Interpret warranties and guarantees that apply to the automotive industry |
| 934 | Cost a job for an automotive repair or service |
| 946 | Book in work for an automotive business |
Automotive Preventative Maintenance
| 229 | Identify the functions and general locations of motor vehicle systems and components |
Automotive Workshop Engineering
| 226 | Perform safe working practices in an automotive workshop |
| 228 | Select and use hand tools and workshop equipment for an automotive application |
| 924 | Clean automotive components and maintain cleaning equipment |
Vehicle Bodywork
| 399 | Detail and groom a vehicle |
| 882 | Rectify faults associated with vehicle body exterior trim components |
Service Sector - Core Skills
| 56 | Attend to customer enquiries face-to-face and on the telephone |
| 57 | Provide customer service in given situations |
| 62 | Maintain personal presentation in the workplace |
Qualification Version: 4
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